Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello all, Will a current O2 PAYG sim work in a Nokia 1112? Background: My partner has a Nokia 1112; he barely uses his mobile - a few texts and the occasional voice call so his £5 PAYG will last well over six months. He uses a Virgin mobile sim at p...
I have just upgraded and I’ve received an email from O2 saying I can now claim my extra but when I click it I’m taken to myO2 website, where I just receive the following message:It looks like something's gone wrong
I can not pay my bill it says cant be processed i have the money in my account ive spoke to the bank theres not a error there end
I'm trying to apply my NHS discount on my new phone contract, I've sent off my payslip for verification. It says it'll take 3 working days, it's been 5. Is covid causing a delay in o2 getting through these requests? I only have 28 days to apply this ...
My device has been stolen in Brazil and l need to block the phone as l will not find it, l can not call from Brazil need to speak to someone or other wise sent a message to my wife phone. L already try to block it on lost and stolen page but not been...
Hi I’ve just A new iPhone 11, the new one doesn’t have any mobile data or signal but the old one does? I’ve checked it’s not a network problem I think it’s something I’ve done during installation. Any advice would be welcome thank you and advance
Hi, Hoping somebody can help. I recently ported my number over to o2 and ever since I have been receiving voicemails clearly intended for somebody else in my voicemail inbox. My phone doesn't ring, and I don't get text notifications for these voicema...
I recently contacted hermes about a delivery i was expected to receive from then and it had now been over 2 weeks since there was a delay in it being sent out, the parcel in question was the free headphones i was getting with my Xperia 1mk2. I have e...
Does anyone know if the ask the o2 Guru thing on the o2 community staying for good?
Bought kid phone for school and he will be using public transport for the first time on his own - whats the best way to make sure he arrives safely - can I put something on his phone to track him
