Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I cancel the charge for iTunes on my package
More info (Highlight to read)Hi, My husband thought he lost his phone and called O2 to block it. He then went into an 02 store to get a new sim. He called and let support know that he found his phone and they said they would unblock and should wait 2...
Just A Refurbished Samsung Galaxy A54 5G And Can't Find Any Help From The O2 Help With Devices, Mine Isn't Listed.
I locked my phone and need PUK code but the SIM is from Virgin, I can't contact virgin as i left them and can't find how to contact o2 by email. I would like to order a new SIM if i can't get a PUK code for the Virgin SIM.
Hi, I recently made a damage claim on my O2 Insurance but had no progress after 4 working days so decided to ring up. I was told that they had no receipt of my phone being picked up, so I was instructed to send a screenshot of proof so they could loo...
O2 online system showing 4 bar signal strength , but correct strength on my handset 3 to 1 and dropped coversations
I did a number transfer from RWG in October. The number left RWG and i put my simcard in my phone and thought it was all transfered. When i checked the following day the number is disconnected and doesnt connect and the original o2 number is till on ...
Hi, I've been with O2 for a while now but I'm very unhappy with the response time when using my phone in various areas. I was using an Iphone 13 which was bad and recently upgraded to an Iphone15 which isn't any better. My phone is configured for 5G ...
Hello, I am trying to make my SIM/phone number as secure as possible to avoid a SIM-Swap scam. In many countries, it is a requirement to go to a physical shop with your passport in order to change the number to a new sim card, is this the case with O...
I'm trying to download the O2 app from Thailand to keep track of my calls but google play keeps saying isn't available in my region. I've tried to use X-VPN which locates my IP address in Singapore but app still no available from Singa either! I don'...
