Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I’ve received notification today that I’ve been moved to a new 12 month sim only tariff that’s around 10 pounds a month more expensive than the sim only I was previously on with higher data allowance, but ive not asked for this? I’ve not been in cont...
My phone is on emergency calls only i chatted to advisor online 4 days ago but the matter still not resolved
Hi I ordered a iPad 8 last Friday and it was showing as next day delivery however, it is now the following Tuesday and other than one email saying it’s out of stock and will be delivered soon I have heard nothing? Any ideas when I’ll find out if I’ll...
In October I took out a second contract with o2 for my nephew at £10 per month & was advised I could have a 20% loyalty discount. I sent a loyalty text message but have still been charged £10.98. How can I get the discount ?
I've just bought an Advent 3-in-1 USB C Hub to use with my Xperia 1 II phone.I mostly bought it for the HDMI output, which is working fine - I can see the phone screen mirrored on a monitor via the HDMI cable.But I was hoping I would be be able to us...
Hi My samsung A51 screen is brown and the phone cannot be turned on or off thanks
Need to live chat an o2 member of staff for SIM card issues. Damaged sim got replaced but they will only send me a 6 digit code through text.. I can’t receive texts or make calls..
Hi I've tried setting up my visual voicemail service with 02. I've been advised by customer service on how to go about it. However my phone which is a note 10 plus doesn't seem to have the visual voicemail logo. Can anyone help?
Hi I'm trying to set up an esim on my galaxy s10. I have a monthly contract in UK, I'm in UAE and need a local sim card as calls are very expensive on UK sim.I would like to have O2 monthly contract on esim and local pay as you go as physical sim,Any...
Hi, I’ve recently ordered an Apple Watch 6 the watch has developed a fault. Everything works as it should whilst connected to my phone. As soon as the phone becomes out of range the data connection to the watch fails. I can’t send or receive calls or...
