Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
On the O2 app when you go to view your bill it just says Error please try again later this has been since the last update
Hello. I took my sim out when I went to Thailand for a few weeks and bought a Thai SIM card to use. Since returning and inserting my original sim, my messages send as a text, occasionally as an I-message, but keeps swapping alternatively. I have take...
I recently was overseas and received 4 or so phone calls. I did not answer as they were mainly spam calls - but my voicemail picked them up and I have been charged £2 each call as a received call while overseas. Does anyone know how to disable voicem...
I have a monthly O2 plan which says that it has free EU roaming. But I am in France and my data isn't working here. How can I fix this?
After 4 weeks of mistake after mistake and still I don’t have a working line I have decided I need to get a resolution and speaking to customer services doesn’t work. I have looked at the ombudsman route but I need to go down the official complaints ...
Hi, My Dad has an old Nokia and we’ve just swapped to an O2 pay as you go sim. He can receive text but can’t send them? Thanks
Hi can anyone help I have lost my phone, how do I get a sim with same number on and how to stop other sim
Hello. I foolishly requested my Vodafone and Lycamobile numbers to be ported in on Friday. I forgot weekends are not active days for number ports. Problem is, I will be abroad (EU) from Monday. I am panicking that the numbers to port will be stuck in...
I’m unable to hear any incoming calls or them hear me but I can hear all WhatsApp calls clearly
my sim wont work
