Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Updated iPhone 12 Pro with 5G e-sim. Now unable to make or receive calls or texts.Can someone assist please?
I have had to replace my phone as it got water damaged. I am trying to transfer my number to my new phone but cannot access the security texts sent to my old phone (I cannot swipe the screen and it is no longer charging). How can I get my number onto...
Please connect me to a live chat so i can solve my problem
I just bought a new Ultraphone note 9p. My current standard sim card does not fit in the phone's slots, and I cannot find a user manual anywhere for this product.Please tell me how to get a user manual, and tell me how to put a standard sim card in t...
Hi, I've just taken out a new contract and would like to assign my Apple Watch to the new phone. I can;t see any option to do this through MyO2 or the app.Thanks
I have a brand new Samsung A51 handset purchased from Amazon and have found that it can't use Wifi calling or voice over Lte. This is really annoying as the only reason I switched to O2 was this facility. Do O2 ever intend to support Wifi calling on ...
I have a new Huawei p40 which isnt receiving all sms sent to it. Some of the sms are still going to my old Huawei p20 pro which has no sim card in it and as soon the old handset connects to wifi the sms appear it. We have done a handset swap as the o...
I upgraded my phone from mobilesphonesdirect with the note 20 ultra 5g device with a 5g sim and plan but my 02 says I'm on a 4g plan??? Is 5g not available to 02?
Does anyone know how to access live chat with o2 support?
Is there a place where you can find out when O2 5G is likely to come to your area?
