Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I was given 6 months free Disney+ and told that if I continue I'll get 2 quid off my bill. Now the current bill has charged me for the Disney+ at the full price for 2 months (12 quid) - and no discount at all. I cannot seem to get in touch with O...
Hi, I recieved an offer for three months free Disney plus with a link whcih I successfully accessed and registered with Disney plus. However, I find I can not access this it is not in my O2 and when I have tried to log on to Disney Plus it says I do ...
Hi,I texted into a radio station once and my bill suggests that it has charged me 8x 0.08p. Why has this happened? I can't get through to anyone on the phone.
I have a phone no which I phone regularly and it goes straight to answer phone and when you look at the no on my husbands phone it says it's blocked and he hasn't blocked it and he is on EE
Hi I got a iPhone 11 Pro Max on contract with 02 and now my phones camera today has started to shake and make a cracking sound sounds like electrical sparks in side the phone (some people say it sounds like a cracking from a fire) the picture is all ...
Trouble making calls in the Widnes area since before Christmas. Paying for a service that isn’t being fulfilled. Please urgently advise when this issue is to be resolved
Hi, can I change my tariff to pay monthly sim only before I finish paying my device plan?
When I change my phone over for a replacement will everything on my phone be deleted by o2? Just wondering if I need to delete myself or it will be deleted regardless
Hello everyone. I am trying to unlock my phone but the unlocking code doesn't work and it asks for a MCK code. I have emailed and called the customer services but they are sending me the same unlocking code even though I am asking for the MCK. I have...
How do I get my sons new iPhone 6s working with his SIM card out of his motorola. Sim only monthly with O2. Can I just put it onto the phone? Its linked to my account - sim and email account
