Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I bought a refurbished Samsung S9+ from a phone company online. It was advertised as being unlocked but when it arrived my sim did not work on the new phone.I contacted O2 and arranged for a new simcard to be sent out to me and then I contacted the c...
How do I get the QI code to connect my watch so I can make calls on it with out my phone
HiI got free Disney+ but I cancelled it before Christmas as not been able to see my niece and nephew but I have been charged for it.What do I do to get it refunded please?Thanks
My iphone screen is locked as open. i cant close the phone down, i cant make calls, i cant even open a single app, and i cant switch the phone off to rest it. any ideas of how to get my phone working again?????
My phone is losing charge really quickly and it may be that the battery needs replaced. The phone is about 18 months old and still on contract. All the stores are closed and don't know how I can get this sorted. The phone shuts down after receiving o...
SG14 2FFNotified there were no issues on 18th January 2021 by email after doing an online check
I cannot recieve texts inside or outside. This has been happening for a few days and I have tried turning my device on and off. How can I resolve this issue
Hi, I recently upgraded to a Galaxy S20 with O2, but I have no option under "Mobile Networks" for VoLTE - there is a 4G calling option, but enabling doesn't seem to do anything - call quality is terrible. I keep getting signal/reception issues on my ...
My postcode is EH17 8JGReceived an email from 02 on January 22nd saying there was no network issue.I'm able to send text messages, they are received fine. But I don't receive all text messages. I can receive some but not all. I noticed because I wasn...
Hello, A small number of my contacts are not able to phone my mobile. They hear a message saying the phone is unavailble before it cuts out. They are not directed to my voicemail, and I do not get a notification for a missed call. It is just complete...
