I am an O2 and Virgin customer. I am currently in Tenerife and cannot
access my O2 account or receive either texts or phone calls. How can I
change this? I have tried rebooting my phone but to no avail. Thanks Bob
Pre ordered an s25 ultra and got it on 31.01 looks great but the camera
is faulty has a dark spot visible. Went into store to exchange, had all
the packaging etc. The store had the like for like replacement in front
of them all seemed well, went to p...
Hi, I'm going to South America. I have accessed the bolt ons and think
that I be added it. But how do I check that I've done it successfully? I
thought that the site said that I'd receive a text to confirm, but I've
seen nothing and I can't find a wa...
Trying to port in my number from SKY to O2. It keeps failing with the
following error "Phone Number is in inappropriate state
(Soft-reserved)". O2 has escalated it to the porting expert team. Don't
have a clue what this means. Anyone have any ideas? ...
I ported my number from EE two days ago and I’m not receiving any 2
factor verification SMS codes. I’ve called o2 customer service twice and
reset my network settings and my phone but there is still an issue. This
is causing me problems with accessin...
This is my first post but I'm now beyond desperate! I have four lines
(one for me, the wife and the kids). I upgraded the wife's phone 9 days
ago to an iPhone 16 but it's never worked. Popped out the SIM from the
old phone and put it in the new one b...
I have just upgraded to a sim only contract and opted for eSIM. I have
installed my eSIM but it looks like I now have 2 sims active on my
phone. I want to keep my number. How do I switch to the new one and
still keep my number?
I have just recently joined o2 on a new device iPhone 15 and sim,
however I seem to get poor signal and speeds indoors. I have checked the
coverage and network status and no problems show up. I have tried the
tips shown on the o2 website however this...
i have a new apple watch and iphone, i have tried setting up mobile data
on my apple watch SE (2024) since christmas day and it just says wait 24
hours and i still have nothing atall, i have spoken to support and even
been into the store twice and i ...
I have turned my phone off and on 12 times )i.e. every 30 mins as
directed) since I lost signal at around 10am today. I am still not
connected on my new O2 contract after porting my number from Vodafone.
