Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
What adaptor I need to charge beats. I have been given USB-C to USB-C charging cable?
hI MY PHONE FROZE THIS AFTERNOON. AND IS STILL ON SAME fb PAGE FROM OVER 4 HOURS AGO CAN YOU HELP PLEASE
issues over last 24 hours with recipient being unable to hear me properly (intermittent/broken/'fuzzy'), whilst I can hear them perfectly. SE 2020 handset received 3 weeks ago as an upgrade. Not reconditioned. Tried all obvious routes:Mics working fi...
My Xperia L4 is overheating and battery running low very fast. Only started this morning. Side sensor so hot can't touch it. Help!!
Hi,I’m on an iPhone XR running the latest iOS (14.3) and I’ve just noticed the voicemail option on the iPhone app is not there anymore for me. I know other people on iOS 14.3 that have the option still.I’m not sure when it disappeared but I’ve tried ...
Hi how can I use the online chat? I need to discuss my bill but my phone has been cut off and I do not have another phone on which to call 02. Any suggestions?
I need to speak to a Guru as my phone isnt making calls. Its just making 3 beeps and cutting off. All my other services are working and my bill is up to date
I upgrade to an iPhone 12 Pro Max on 7th January after I received a phone call from someone at O2 encouraging me to pay off my device plan on my current device and upgrade. I was told I would receive my phone the next day, I'm still waiting for it. D...
Hi, I have no mobile reception at home except for standing in the garden or sitting on a particular window sill. Since receiving my new phone I can't even get this so can't receive security check texts from my bank etc. What's going on with my recept...
Hello! I'm an exisiting O2 customer with a Pay Monthly Sim-only deal. I'm looking to get a cellular Apple Watch, but i wanted to double check wether i actually need another/separate airtime plan for it? Or will it work with what i currently pay for f...
