Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I connect my O2 phone to the London Underground wifi? I get a red error message saying 'we have encounted an error and you have not been signed in'. No error code number of offer of a workaround. What sort of error is this?
Hello, I need help with this problem: "Can't make outgoing calls while call barring is on." My phone is S8 and when I've checked call barring, everything was off. I don't have PIN to access call barring.What can I do? Thank you!
Hi,I started this new contract in April. It gives me 30gb data allowance with 15gb extra allowance. I've been alerted that my 30gb has been used up and I cannot use any data. However I still have my 15gb?On the o2 dashboard it says I gave 15gb of dat...
Hello, I recently sent my phone for repair, I sent the phone through special delivery so I could track it through Royal Mail and it arrived in England on Thursday 5th Jan. (I live in Northern Ireland). However since the phone arriving I have had no u...
hi, is there a way of having a printout of incoming calls to my account?
Not getting Internet. As if blocked
My little boy touched my phone whilst on FaceTime and it seemed to lovk to a blank black screen couldn't end the FaceTime call and it still shows that screen on background apps now I can't open any icons and can't shut or reset the phone i can scroll...
Hi I upgraded my phone last year to the Samsung Galaxy S20 5G. Upon setting up my phone for the first time, I had WiFi Calling. This was great as we don't have hardly any signal in our area, so working off of the internet is great. However, Since pri...
I need to get adult content on one pay monthly and one payg sim I have no credit card but I’m 30... can I email someone id as stores are shut
My new phone is using up all my data
