Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My son has put phone sim into new tablet and it is stuck. How can I get a new sim so he can use his phone?
Yet again my wi fi calling has disappeared. Others in the house who are not with O2 don't have this problem. I am not resetting my device again and can't seem to get any way of contacting O2, esp as I can't make calls from the house now with no signa...
My current o2 refresh contract is almost at an end when I order a new phone will I keep the same number ?
When I am on a phone call, the call keeps dropping. Most of the time I just call back but sometimes when I try to call back I get 'server unreachable'. Really starting to get on my nerves, been going on since backend of last year. Never had this prob...
My partner, who is medically extremely vulnerable, has recently changed her phone to a Samsung A71 from her old Huawei. The new phone has had all her information transferred over correctly, and her old number was transferred to her new sim via ringin...
I want to contact you by email
Got this phone on upgrade just prior to boxing day lockdown. Since then I've not been able you load any photos to Facebook nor to save to device. I need to do both
I haven't been able for a week now to make international phonecalls from my international sim. I can however receive them and national calls can be made. Postcode PE21 8PX, I have recharged & I do get this message on network status checker: ''Looks l...
Hi, i have upgraded my Son's phone and received a new sim. I have tried the text to swap sim and the message comes back not delivered. I tried through my 02 but never recieved a code to clarify who i am. Help required please!
My Samsung android phone no longer receives verification text messages. It did last week and now it doesn't. The messages have been resent and still not receiving them. Examples, from Deliveroo when trying to set up an account or when trying to acces...
