Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Very frustrated. People working in Customer service are helpless. I have spend few hours on the phone, trying to terminate my contract and move to pay as you go and still not happening. Yesterday morning was for an hour and the guy confirmed that in ...
Hello i dont have my physical sim and i am not able to request a new Esim can you request a new Esim for me
hi there Looking for some help as the o2 service line were not hugely helpful on first calling and having issues getting an answer. I am looking to move my pay monthly(o2) to a pay as you go (02). I'm out of contract- I've been with o2 for many years...
I’m having the same issue since moving from EE. Can anyone share how they resolved?
Have just signed up for virgin TV and have received a new sim card.Already an 02 customer,so now have 2 accounts. Need some help with this as I don't need 2 accounts
Been trying to get pay monthly number onto pay as you go its takes 2 sims being sent one was wrong and about 12 calls and still getting nowhere Apparently its swapped over and working , even though numbers vanished from my 02 account - new 02 sim has...
I can’t access my o2
My Chromebook isn’t recognising my number or email address so can’t set it up
Hi all, I hope somebody can help. I bought a refurb iPhone XR from o2 on 18/06/23 and noticed straight away that something wasn't quite right. I stupidly ignored it and, surprise surprise, it got worse and started doing other weird things too.When I'...
How can I change my date of birth ?
