Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
registered O2 PAYG phone a few weeks ago, and was able to dial 4444 to top up a couple of times. More recently registered for O2 contract on 2nd phone, now I can't dial 4444 to top up on PAYG phone, I get "unable to connect this call". Any help muchl...
I have an Samsung S5 which I want to use with other networks and not just O2.I asked for an unlocking code and O2 sent an 'unlatching' code. After 2 attempts, it still didn't unlock.Can O2 offer another code? I think it only has 1 attempt left before...
I know this subject has been covered on earlier posts, but getting through to o2 support about my mobile number being used by someone other than myself is almost impossible at the moment, I have tried the various option as advised by O2 gurus without...
I currently have an iphone 7 with sim only contract. Yesterday I bought a new iphone (on a 2 year contract) and changed my tariff. I am waiting for the new phone to arrive but since then my SIM card says it is not verified and I cannot get network co...
I bought an iPad Pro 4 on Friday with a sim card. I cannot get any service on it and now I'm paying £25.00 a month for credit I cannot use. How do I fix this so that I can send a text message?
Hi I need to put a temporary GPRS data useage block on my daughters phone as she has to visit a hospital for a few weeks and they initially do not allow phones with internet. If this block is added by O2, will the internet still work on wifi ? I want...
Please help get my lte watch working.I've tried linking the 5g and 4g esim to it and even though both sim plans are accepted on the watch and through the galaxy wearable app. I can still not make calls without the watch trying to link to the phone vi...
I have an iphone 11 which when making phone calls 8 out of 10 calls cut out not just at home but out and about. I have reset the network makes no difference. I have spoken to CS a number of times but they are useless and just keep telling me the sign...
have had many dcent phones from o2 but my nokia 1.3 wont allow me to print off photos (only through a Google app. i want to be able to print at home. please advice
Calls keep dropping out, have changed sim and done all regular steps to fix it and still keeps doing it
