Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi I bought a second hand phone that is locked to O2 I do not have details of previous owner. How do I get it unlocked?
I want to change my billing date and combine my air time and device bills as they are coming out separately and i’m getting confused with what’s coming out on what date. O2 customer service is useless and i’m going round in circles. I have tried call...
Hey, I've recently went through the process of taking out a new contract with o2 (as it kept saying try again later when I attempted to upgrade, despite being eligible)... So I just had a new sim sent out to me and went through the laborious process ...
Hello, I have upgraded my phone and due to it being 5G ready i needed to use a new sim, I used the website to swap my sim and typed in my new sim code but now both my phones have so signal and i cant receive or make calls and text. Your live chat isn...
I switched from three couple of weeks ago, wanting to keep my old number. Transition went fine, after few days I noticed I was not receiving any phone calls or texts. I was able to call though. I called the customer service on Saturday and after bein...
My phone keeps sending me messages saying that it is infected or that it is damaged. Can anyone suggest what to do please?
How long does it take for my services to resume after paying on the o2 app please
I accidentally left my old SIM card in my phone when I sent it to O2 recycle. Is there any way that this could be used for fraud and if so is there anything I can do to prevent this? Thanks!
Hi, I am looking to upgrade my iphone X to a 12 and have picked a device and plan I just want to add my Apple watch series 5 to the plan how do I do this? RegardsGerard
Hi I have got a family plan with two accounts. Currently I can only see one account on my phone and I need to 'merge' the two accounts together so I can see both account information on my phone. How do I merge them together please? Thanks
