Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My Face ID has stopped working through no fault of my own. Had confirmation from Apple Genius Bar before last lockdown that it is a hardware issue. They couldn’t replace the handset for me (iPhone X) because I didn’t buy it from them. Would O2 replac...
My fingerprint sensor has stopped working completely. Is this repairable
I've cancelled my daughters sim contract on my account whilst going through a mental health episode today. Can I get the sim reinstated please
Hi, I've paid the bill but i dont have my service back like internet.
Hi, I have a Samsung Galaxy J5 with 02. Tried all the suggestions but cannot remove "New Voicemail" notification (Dial 901). However there is nothing on 901 nor 905. Cleared caches/data on both phone (under apps) and contacts. Switched phone off for ...
Do O2 SIMs work in a 2G phone?
Hello all, I’ve just upgraded from an iPhone 8 Plus to iPhone 11. Completely my fault but my current sim does not fit the 11, is there a way I can request a nano sim but keep the same number
My OneDrive has stopped and I cannot access anything at all. I have reset and also just rebooted. How can I download OneDrive again. It is showing in my Apps but is not working.
Don't no what to do I lost my old phone have replacement but seem like your SIM is not working why ? Now I have to deal with this haddache on top of what I have I can't make a phone call or receive phone calls ether !
The area I work in has noto very little signal. Most of the time I can't even make a phone call. O2 signal checker states therey are no network issues and I should be getting 4G data. I'm and having to tether from my works phone to be able to get use...
