Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
When I try to open my email (Outlook) or google they immediately crash. There's also a games app that does the same. It started last night. Can you advise?
Hello, i installed an update on my phone this morning and since this update i cannot open my emails, banking apps etc. I keep getting 'Samsung Daily keeps stopping too... Any ideas?
I have no idea how to log in to my pocket WiFi homepage to read messages. I must I must've changed the name and password.How do I reset it?
I recently swapped my sim for the one O2 sent as part of the network upgrade. I completed the sim swap, texting 20220 from the old sim and getting the security code back which I entered using the new sim (I think, I can't actually remember now). I di...
Does anyone know how to fix Samsung S20 GE 5g so that I can enter keypadnumbers for automated phone services. Thank you.
Help. I'm working abroad on a ship. Dropped my phone into the sea. I'm home on Sunday and really need a phone and a SIM with the same number.
Hi All, Having a nightmare and main o2 support number have told me 3 different things. Background 1) Purchased galaxy fold 2 and galaxy watch 3 LTE directly from Samsung. 2) Found that 02 supported LTE version of watch. 3) rdered pay monthly sim from...
Hi All, Really random, My iphone Apps for Amazon and Alexa App dont work on wifi. If i turn off wifi and use 4g all ok.Have deleted apps, reset wifi. cant see anything esle PLEASE HELP.
My Face ID has stopped working through no fault of my own. Had confirmation from Apple Genius Bar before last lockdown that it is a hardware issue. They couldn’t replace the handset for me (iPhone X) because I didn’t buy it from them. Would O2 replac...
My fingerprint sensor has stopped working completely. Is this repairable
