Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I’m in South Africa and waiting for an SMS to come through but it’s not. Why is that?
When I make a call I don't hear any sound but the call does connect OK. Checked no bluetooth items running. Checked ringtone and alerts in Sounds and Haptics - all OK. Done a restart. Search on internet says it is a provider issue as they provide rin...
I have two Simms mine and the wife's i want to check both bills but can only get mine up does not seem a way to see the other
My son has given me his old iPhone and put some credit on it with giffgaff. When the credit runs out can I just put my sim card from my phone into the iPhone and keep the same payg tariff and number? Sorry, I have no confidence to try it!
Hi,I was unable to pay my bill and I have severe anxiety when it comes to picking up the phone.anyway went to pay my sue bill & it won’t let me sign in.it asks for my number to send me a code however I have 0 signal to receive anything. What do I do?
Due to a long travel abroad, i missed the O2 SIM sent to replace my Virgin one.I am now unable to use my phone and also i cannot get any support as the advisors are trying to send via message a security PIN which i cannot receive. I need you to send ...
Hello! I've recently changed from Three to O2, and since my home WiFi doesn't work on my Samsung S22 ultra. It can find and connect to the network and it will work for a short while, then drop out. Similarly if I switch WiFi or airplane mode on or of...
my phone has no service and my network says not available and phone not allowed
I have had this problem since January 3, 2024. I use my own phone TCL 40R 5G T771K. This is obviously an o2 systems fault and not the fault of any phone models. Repeated messages from different entities.
Can I use my phone in Europe
