Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am trying to keep my number on a new sim, i have entered the code it has sent me, it has disconnected my old number and 7 hours later still hasnt activated my new sim... cant contact anyone and can only use wifi. I need help please
Trying to phone an International mobile which I have phoned many times before but it is coming up saying Call is barred. There is no barring switched on in the settings in the phone. It is a Blackberry Passport. Can't figure out how to fix.
Hello,There is a mistake on the tariff information page for Big Bundles! It reads as follows:-£10 Big BundleUnlimited minutes, unlimited texts and 7GB of 2G/3G/4G data in exchange for £10 each month. Includes data rollover of up to 7GB a month, subje...
My access to WhatsApp has gone wrong. The WhatsApp logo is now a little space creature. when I press app it says com.whatsapp has stopped. Options are open app again/send feedback. Neither has an effect. Anther message is com.whatsapp keeps stopping....
O2, I have had no signal for days. Your tracker tells me a mast is down in my area (DY3 area). Please can you let me know when this will be resolved as it seems to be taking a very long time. Do you have people working on the issue?
I am asking for confirmation of my legal age
No service is showing on my phone. Checked area coverage, all is goid
Hi there. I’ve received my bill today and noticed that whenever I’ve made a phone Call to someone that appears to have gone to voicemail the call is duplicated to this number: 07844454622. The call is at the exact same time (to the second) and for th...
I had saved a message on voicemail. I've just gone on and checked and it has disappeared? It was a message from my mum who since has passed. Cam this be retrieved? Thankyou
HI, i recently moved to o2 and my husband a week later, the last week or so we are now having problems calling each other. i ring him and it goes to conditional calling, no ring tone and then it was going to voice mail but now it just doesn't connect...
