Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Been having some issues over the last two and a half weeks. When I receive a call more often than not the caller can't hear me, or hears me intermittently. The same goes for when I call out, often the call will just drop. I've reset network settings,...
When I am away from home I can get a network signal but not the internet. So things like Hotmail, WhatsApp etc will only work when I am at home. I want to say it started playing up about 4 months ago but I just haven't found the time to email.
Hi, for the last 4 weeks or so I have been having horrific problems with signal on my phone. I cannot make calls out well and people struggle to ring me. When I do manage to have phone calls, the quality is rubbish and either cuts out or other people...
I've been struggling with accessing data (that I definitely have enough of as a pay monthly customer) on my phone whenever I'm not on wifi these days. I get Whatsapp messages and social media notifications but cannot google, check emails, etc and it'...
My Samsung s4 broke, so I took out the sim and put it into my old LG LEON, which wanted my security passcode number, which I put in, but, now it won't accept it, how do I rectify this
How can I boost my 4G. Can I buy a boost. I find it doesn’t connect in hotspot even if I have a high signal.
Hi there - there is no data access where I'm based (currently writing from another location). The network info from o2 says there is a mast down and that it will be fixed but no one at o2 (I've called) can give me a timeline. I cannot even send an em...
Hi. I'm hoping I can get the help I need to relieve me of the stress I've just been going through trying to unlock/unlatch my phone. I've trawled through endless sites, O2 help and guidance pages, Samsung forums and even visited all the phone unlock ...
My phone only connects to EDGE since yesterday so I am not able to use internet if not connected to the wi fi. I have already tried all the posisble options of turning off and on the phone, removing the sim, initializing the network connection but th...
I’ve had a network reset and now a new sim sent. I’ve activated my new sim and put it in but it won’t let me turn on wifi calling and keeps telling me to go to o2 to turn it on, but it already is enabled. I have zero signal without wifi still, so it’...
