Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I ordered the Samsung Galaxy Book Pro on contract. I got the confirmation email, plus all the credit agreement details. O2 took the up front cost from my card. It was supposed to be delivered today.. nothing, no contact from O2 no device.. nothing.. ...
My contract has been cut off. When I try and make a call I get redirected to an o2 line and told to pay my outstanding bill of £0.00? There is nothing for me to pay and I've been unable to use my phone for 2 days, meaning I also can't call anyone at ...
Hi i have a new iPhone 12 and 5G sim. It was an upgrade. Trying to do the sim swap. The website says it will send a text message. How do I receive the text if my sim is not active. I click continue and no text comes through on new phone.
My Nokia 3.4 won't make calls.internet is fine but won't call or receive...
I have had to put my sim in a new handset as the screen is broken on my current phone but it says network locked sim has been inserted. Does anyone know how to resolve this please?
I've been on o2 for many years and always had very poor signal at my home - despite living in an urban area only 2 miles from Leeds city centre. It's so bad that I wondered if it might be a hardware issue with my phone but I've recently upgraded my p...
I’ve been in Lanzarote for 3 weeks with no internet connection or 4G. Now in Fuerteventura and the same applies. My wife switched to Sky and has no problem so ?
Hello, I have two different phones on the O2 network, both iphone 12. While travelling in London, I noticed that one of them has a 5G signal but the other one did not, even though they were within inches of each other. They are both on similar airtim...
Hi all Gurus,is it possible that I can have an esim account added to my account (separet number and itemised bill) - but give the esim to my son to laod onto his (SKY) mobile phone. He is off travelling and I want him to have this as a option.
i recently upgraded to iphone 12 on O2. since then i have had terrible signal and next to nil data access. 4g in my area is very poor and 5g is non existent . my old iphone 8 allowed me to use 3g which was fine but i can now not access this facility ...
