Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My mobile data has not worked for over a week, apparently we have good signal, ive got the my network app. I’ve tried turning on and off, removing the sim etc. Any advice please?
I am in Poland and can’t use my phone without WiFi
Hi, i am really finding my iPhone 11 quailty in camera frustrating. I have enjoyable storage and check the information in settings as per website nothing is sorting this issue.I also cannot make any calls to company numbers IE doctors ect. I also can...
Hi there,I have 2 devices on my plan but i can only see 1 in 'My O2'. I need vat bills for both devices. Can you help?
I want to know why I am paying extra charges on my airtime plan - i.e.£1.36 for minutes and another small charge for something else in August? Similar in July. This is a new contract; I have unlimited everything and don't expect these extra charges j...
I currently have a pay monthly contract on O2 refresh (the device is paid off).I've moved to Australia for the foreseeable future and have set up with a new provider.I now have both my O2 sim and my new Australian sim in my device (dual sim, Galaxy S...
Hello can I change my payment date
I’m currently in contract with o2. For the last 6 months they haven’t been providing me with the service that I signed up for. The signal drops out on calls and data is slow. When contacting o2 they state that the masts are busier than usual, they’re...
Hi there ordered a new phone and my sim isn’t connecting to any sort of service?
All of a sudden I have no reception or data, it’s saying no sim
