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any 02 customer care please

Elizabeth3
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my phone has been disconnected where can i get help online 

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Bambino
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@Elizabeth3 You can reach O2 through social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

If you prefer to call, instructions on how to download Skype to call 0800 numbers free can be found here: 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

If you've been disconnected because you missed a payment: 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23191 Posts
  • 1028 Topics
  • 3688 Solutions
Registered:

@Elizabeth3 You can reach O2 through social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

If you prefer to call, instructions on how to download Skype to call 0800 numbers free can be found here: 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

If you've been disconnected because you missed a payment: 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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