You stole my details

[Ivka]

why I cannot change my details, there is another number which is not valid. I told about that years ago but there is still the same issue.

[MI5]

@Ivka 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[jonsie]

Don't get the thread title at all....???

[MI5]

Me neither ⁉️