Won't process request to buy data.

[Cross]

Trying to buy a bolt on for PAYG it simply says it can't process the request at the moment please try later. I have funds, it's been two days it's my business phone nd I'm totally cut off. Where is o2s legal department so I can claim for the loss, and how can I get my business back on line? I'm completely screwed!!!!

[Enlli]

So let me get this straight: a Busness phone on PAYG which are Consumer tariffs and you can't  buy extra data so you want compensation 

Best of luck

Have you tried ringing 4445?

[Bambino]

@Cross You're not an O2 Business customer, so I don't know what you think you can claim. If you want to become one, see below:

We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your account password before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up.

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7027	Free
From abroad	+44 808 100 4439	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm