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Will having no data effect my phone e being able to use my home broadband?

Loulou4
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I have not been able to use the Internet properly all day. I have checked my account and have no data left. But even when I am at home with my broadband, I still can't use some of my apps. E.g online banking, WhatsApp, garmin connect, Instagram 

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Loulou4
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All sorted, for some reason some of my apps where set up to work only from my mobile data and not WiFi 

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madasaf1sh
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@Loulou4 

 

No, you should still be able to use your home broadband via WiFi, I would make sure that WiFi Assist is switched off.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
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@Loulou4 

It may just be a coincidental issue with your broadband too.

Try rebooting your wifi router and run a speedtest to see if you are getting any data transfer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Loulou4
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All sorted, for some reason some of my apps where set up to work only from my mobile data and not WiFi 

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