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Wifi and 4G

Photoviv72
Level 1: Joiner
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For the last few days my phone continually goes back to 4G from WiFi.  I have to keep going into settings and turn Wifi back on again and click on my Sky number.  As soon as I put the phone down it goes back to 4G and turns Wifi off again.   Is this a fault with my phone or could it be something to do with the latest Apple update.

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Bambino
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@Photoviv72 I believe you need to turn off WiFi assist in your settings.

https://support.apple.com/en-us/HT205296

I DO NOT WORK FOR O2



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jonsie
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If an android go to wifi/settings/advanced and tick on Keep wifi on during sleep

iPhone turn off wifi assist

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Photoviv72
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Thanks I have turned it off and wait and see although I did phone sky and they said they were having no problems in my area.

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jonsie
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Martin-O2
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Hope the fix worked @Photoviv72 but if you have any further questions let us know. wink

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Photoviv72
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Hi, No it did not work but I have now a strong suspician that there was scaffolding put up next door and it seems to be touching my telephone wire.  Once it is down in a couple of days I will see if it works again.

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Martin-O2
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OK let us know how it goes @Photoviv72!

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