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Why is it saying my cvv number is invalid?

StephenH1
Level 1: Joiner
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Registered:

Hi, I’m trying to check out a pay monthly iPad and it’s saying I’ve entered an invalid cvv number when I haven’t?

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Bambino
Level 84: Resplendent
  • 23034 Posts
  • 1025 Topics
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Registered:

@StephenH1 You need to speak to customer service, and also possibly to your Credit/Debit card provider.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

Other numbers for CS are here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23034 Posts
  • 1025 Topics
  • 3668 Solutions
Registered:

@StephenH1 You need to speak to customer service, and also possibly to your Credit/Debit card provider.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

Other numbers for CS are here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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