07-12-2020 09:24
Solved! Go to Solution.
07-12-2020 09:27
Your handset is already supported https://www.o2.co.uk/connectivity/wifi-and-4g-calling
You need to call O2 to enable wifi calling on your account, then turn it on in your MyO2.
07-12-2020 09:27
Your handset is already supported https://www.o2.co.uk/connectivity/wifi-and-4g-calling
You need to call O2 to enable wifi calling on your account, then turn it on in your MyO2.
07-12-2020 15:17
Thank you @MI5 for telling me that the info on Samsung setup on the o2 website is wrong. The eventual solution (from calling the helpdesk) was that I needed to manually change the APN (Access Point Name). This was originally auto-provisioned with the SIM to "O2 Pay Monthly" and needed to be changed to "o2 Internet" with lots of subsidiary config that was provided by email. I won't post the full config as it may contain security information. Now calling on LTE and WiFi very happily.
07-12-2020 15:23
07-12-2020 15:23
07-12-2020 15:29
07-12-2020 15:29