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What's happened to the website and downloading bills?

pb04
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I have just wasted two hours of my time trying to just download the last three monthly bills for my phone and my ipad. I've rebooted, changed Search Engines and gone around and around your website. It is frustrating just trying to find a contact method like a telephone number but no it just goes around in circles. Even your chat lines do not work as there are no vacancies in 2022 let alone Dec 2021!!

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MI5
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@pb04 

There is a known issue with billing that O2 are trying to fix.
Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124099 Posts
  • 612 Topics
  • 20181 Solutions
Registered:

@pb04 

There is a known issue with billing that O2 are trying to fix.
Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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pb04
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Another 24 hours goes by and I still can't see my old bills. Does a telephoner number exisit so I can call a telephone company?

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jonsie
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

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jonsie
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It's been like this for weeks and it seems the O2 tech team are clueless!

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