cancel
Showing results for 
Search instead for 
Did you mean: 

Voicemail showing messages

Rendy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello,

my phone showing "new voicemail" notification. I´ve been out of UK but now I´m back, I topped up my phone. Balance is not 0, checked voicemail, 0 new messages but I still receive notifications couple of times per day about new voice mail (I´m living in StIves, bad signal here. Everytime when I´m connected to network I receive notification). Tried on different device (samsung, currently iPhone). Tried also disable voicemail notifications but I didn´t find that in iPhone. Can you help me with this please? Any suggestions?

Message 1 of 2
430 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

Hi @Rendy 

Call from another number and leave a voicemail.

When the notification comes up, listen to the message and then delete it.

That normally clears it.

See if anything in the guide below is of use as well.

Guide: All you need to know about O2 Voicemail 901 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
427 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

Hi @Rendy 

Call from another number and leave a voicemail.

When the notification comes up, listen to the message and then delete it.

That normally clears it.

See if anything in the guide below is of use as well.

Guide: All you need to know about O2 Voicemail 901 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
428 Views