Solved: Voicemail help

Simon66 · ‎13-08-2022

Hi,

I have an issue trying to delete a voicemail notification I keep getting that doesn't seem to go away. I tried the delete date method but that didn't work. I called customer services twice and they didn't help at all. One of them asked me to turn of voicemail and I tried telling her I'd already tried that a dozen times but she insisted try again. The 2nd person suggested I contact a technical advice.

Any help would be much appreciated.

Simon

MI5 · ‎13-08-2022

@Simon66

Try leaving yourself another voicemail and then delete it.

That usually clears anything that's got stuck.

Guide: All you need to know about O2 Voicemail 901

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-08-2022

@Simon66

Try leaving yourself another voicemail and then delete it.

That usually clears anything that's got stuck.

Guide: All you need to know about O2 Voicemail 901

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Simon66 · ‎13-08-2022

Hi, I've never personally used voicemail myself. Do I just call my own number on a different phone?

MI5 · ‎13-08-2022

@Simon66

Yes, exactly that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Simon66 · ‎13-08-2022

Thanks so much, it worked. Have been trying for 2 months on and off.

Thanks again,

Simon

MI5 · ‎13-08-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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