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Virtual assistant or customer services

LizS26
Level 1: Joiner
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on ‎25-08-2023 17:06

on ‎25-08-2023 17:06

Hugely frustrating system in that no matter what I try I can’t access the virtual assistant or find any way of contacting customer services??? 

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MI5
Level 94: Supreme
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on ‎25-08-2023 17:30

on ‎25-08-2023 17:30

@LizS26 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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on ‎25-08-2023 17:31

on ‎25-08-2023 17:31

@LizS26 

Every Page on the o2 website has a link to contact customer service..  https://o2.co.uk/contactus

 

madasaf1sh_0-1692981050966.png

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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