I have just changed my Virgin package which included a free mobile sim card. As a result I have now been switched to o2. I received a new sim card this morning but want to retain my old number. I have a PAC code but am unsure what to do next.
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Hi @GeorgeHenry - info in here, last section "Porting from another network to O2": Guide: Migration & porting into O2
Good luck 👍
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