Solved: Virgin Mobile to O2

LadJ · ‎02-06-2023

Transfered from Virgin Mobile to O2, new Sim installed, able to dial out but all calls received go straight to voicemail. Completed network reset, and checked all iPhone settings. Text messages can be sent but not received too.

MI5 · ‎02-06-2023

@LadJ

It's currently taking 48 hours to fully complete ports.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎02-06-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-06-2023

@LadJ

It's currently taking 48 hours to fully complete ports.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Virgin Mobile to O2

Data abroad ( Portugal)

How to get PAC code

Visual Voicemail doesn't work when using Wi-Fi Cal...

eSim issues with new iPhone

O2 SA - compatible device but SIM too old?