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Using my phone in Spain

Paul861
Level 1: Joiner
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on ‎08-06-2022 00:28

on ‎08-06-2022 00:28

Just arrived in Spain and my data not working. Data roaming is turned on… any idea how to resolve this. Thanks

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Bambino
Level 84: Resplendent
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on ‎08-06-2022 00:37

on ‎08-06-2022 00:37

Your data roaming may not be enabled. You'll have to speak to customer service in the morning. You can call free from your phone on +44 7860 980 202 or message via social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎08-06-2022 08:05

on ‎08-06-2022 08:05

@Paul861 

What phone are you using?

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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lewys-gp
Former Staff
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on ‎09-06-2022 10:44

on ‎09-06-2022 10:44

Let us know how you get on and what solves the issue for you, @Paul861. I hope you enjoy Spain 🤗.

Community Manager for the O2 Community 🙂
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