Solved: Upgrade

Susan7 · ‎20-07-2022

Hi I am just wondering I am looking to upgrade my contract to ipad, will I still still keep my original phone sim contract or will that disconnect

MI5 · ‎20-07-2022

@Susan7

It will be disconnected and the number transferred to the iPad.

If you want to retain your phone, do not upgrade and buy a new contract with a new number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-07-2022

@Susan7

It will be disconnected and the number transferred to the iPad.

If you want to retain your phone, do not upgrade and buy a new contract with a new number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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