Hi,
Recently I've been unable to connect to the London Undergound wifi through the Virgin Media wifi. If I press the o2 icon and enter my number i get a "The network you're trying to connect to join has security issues" message, and if I try to continue anyway it goes back to the o2 page with a "Sorry, we've encountered an error and you have not been signed in" message.
I've been in to a store and they tried resetting my wifi account but that didn't help.
I've also tried contacting o2 support over the phone, following the instructions in this post:
https://community.o2.co.uk/t5/O2-Gurus/London-Underground-Wifi/m-p/1450044/highlight/true#M7623
but whoever I got through to said they're unable to help over the phone.
Anyone have any other suggestions?
