on 11-08-2021 12:07
I am currently in Ireland and am unable to make outgoing calls. I have switched phone off and on, I have no outstanding software upgrades, my bill is paid and I have good reception. Help!
on 11-08-2021 12:09
Hi @Anella1 I will send you a private message for further details!
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on 11-08-2021 23:30
on 11-08-2021 23:30
I had the same issue. I arrived at Dublin Airport on Saturday morning, switched on my O2 pay monthly 3G phone and couldn't make a single call. I could receive calls and send and receive texts but not many any non-emergency calls. I gather O2 sold its Irish business to EE recently and they've been switching off the 3G network so what gives?
on 12-08-2021 17:14
Hi @Anella1 @Al66 an issue has been detected which now however should be fixed. Please reboot your phone before trying again. Let me know if it works out for you!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 12-08-2021 19:11
Thanks very much. I contacted O2 and explained the issue I'd experienced. They've now sent out a new sim: I'm hoping it cures the issue but I won't know until I go to Ireland again early in the new year. Thanks for your help. 🙂