Unable to make or receive calls & texts
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on 20-04-2024 15:33
Since 17th unable to make or receive calls & texts, emergency calls only. Tried call center who say maintenance in my area but O2 network tracker states its fine. Any thoughts please?
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on 20-04-2024 15:39
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on 20-04-2024 15:39
@AggiB The O2 network tracker is only a computer generated guess. If the call center has said there's an outage in your area that's probably correct.
Try WiFi calling if you have a compatible phone: Wifi and 4G Calling explained | O2
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20-04-2024 15:39 - edited 20-04-2024 15:42
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20-04-2024 15:39 - edited 20-04-2024 15:42
O2 had issues with esims last week.
See if this applies to you.
https://community.o2.co.uk/t5/Tech-Support/eSIM-outage-**Personal info**/m-p/1710885#M47117
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 20-04-2024 15:42
Not sure I would be too willing to accept an adviser telling me there's a fault in the area
A ploy to get you off the phone methinks
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on 20-04-2024 17:26
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on 20-04-2024 17:26