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Unable to make calls to specific number

Carol11
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Although I am able to make calls as normal I am unable to connect to a specific 0800 number that I frequently use. Others on o2 are able to call the number so I'm not sure why its just me who can't. Can you help?

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MI5
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@Carol11 

Not sure why that would be the case but you can try and Google for an alternative number to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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@Carol11 

Not sure why that would be the case but you can try and Google for an alternative number to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
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@Carol11 What happens when you try to call that number? Try doing a long press on the number in your call log and check that you haven't inadvertently blocked it or marked it as a spam number.

I DO NOT WORK FOR O2



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Carol11
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Nothing blocked in my phone and not marked as spam. Just says unable to connect when I try to call but my daughter can call from her o2 number. 

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MI5
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You can't block an outgoing call, only incoming ones.

Who is the organisation you are trying to call?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Carol11
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It’s called Jewellery Maker. Number is 0800 6444655

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MI5
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@Carol11 

Try 01527 406182

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Carol11
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This works perfectly! Thank you! 

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MI5
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 9
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