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Unable to make calls to some numbers

Pauladams-giga
Level 1: Joiner
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on ‎04-09-2023 18:26

on ‎04-09-2023 18:26

Hi,

I'm not able to make calls to specific numbers. I know for a fact that my phone is working, because I'm receiving texts and calls from other numbers. I'm also able to call my work phone, so I am able to make outgoing calls.

 

I can't even get through to customer services because apparently they're so busy.

 

This has been happening for a couple of days, and it doesn't look like we're on each others blocked lists. It's also unlikely that the 3 people who I live with have blocked me.

 

Any help with this would be great as it's infuriating that I pay what I pay for a brand new phone.

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MI5
Level 94: Supreme
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on ‎04-09-2023 18:32

on ‎04-09-2023 18:32

@Pauladams-giga 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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