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URL being blocked - who do I contact to get it fixed?

Philstol
Level 1: Joiner
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When on the O2 network https://social.lol is being blocked. If I switch on a VPN it works, when I switch to WiFi it works. When in the mobile network it’s blocked. 

Can we get websites added to their whitelist? Anyone know who to contact?

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Philstol
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I had a chat, and we switched off adult content blocking - I could then access the website. So I guess O2 blacklist of adult websites includes social.lol - even though it's simply a Mastodon server. Social network, not a 🦐 website.

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Enlli
Level 65: Ultra-cool
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Working here on O2 so not a general block

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
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@Philstol 

That is working for me too on O2, Three and BT Broadband. I've used the Samsung browser on O2 and Three, and Microsoft Edge on my laptop.   

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Philstol
Level 1: Joiner
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Registered:

I had a chat, and we switched off adult content blocking - I could then access the website. So I guess O2 blacklist of adult websites includes social.lol - even though it's simply a Mastodon server. Social network, not a 🦐 website.

Message 4 of 4
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