Transfer existing number

[James1082]

I have just transferred from another provider and wanted to transfer my existing number. I provided a pac number but this hasn't been done. Can I ask why this hasn't happened. 

[MI5]

@James1082 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Migration & porting into O2  

Guide: How to find help & contact O2 

[Enlli]

Not something we can answer here as we are all customers.

You didn't say when it was you gave the code.

You should get a text with the transfer date.

Best contact O2

Guide: How to find help & contact O2 

[MI5]

Social media might need a nudge now and again @James1082 if you can't get through on the phone.