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Transfer data

Debs75
Level 1: Joiner
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on ‎02-09-2021 16:01

on ‎02-09-2021 16:01

I need to transfer all the data and apps from my old phone but can not access my screen on my old phone what do I do?

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MI5
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on ‎02-09-2021 18:53

on ‎02-09-2021 18:53

@Debs75 

Can you connect your phone to a PC to make a backup?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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