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Text trascripts

Frazer
Level 1: Joiner
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Hello - Is it possible to request past text transcripts?

TIA

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MI5
Level 94: Supreme
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@Frazer 

O2 don't record or keep transcripts of calls or texts so that wouldn't help you either. 
All you can get is a log of any outgoing calls or texts from your previous bills. 
Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Frazer 

No not possible, sorry 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Frazer
Level 1: Joiner
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Thanks for the quick reply.

Do I have to go through the police if it is a safeguarding issue then?

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MI5
Level 94: Supreme
  • 127410 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Frazer 

O2 don't record or keep transcripts of calls or texts so that wouldn't help you either. 
All you can get is a log of any outgoing calls or texts from your previous bills. 
Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
130 Views