on 21-12-2021 10:49
Received a text saying bill overdue. it was automaticly paid on the 15 Decembed2021.
I should not be charged for late payment.
If youare refering to my wife's phone , you have been informed several times she has passed away on 5 November 2021 DocumentationDeath Cert. waspresented to you Poole brench.
The administration in your company has dropped to a very low level. This can only be put down to the management of low standards
Solved! Go to Solution.
on 21-12-2021 12:00
Sorry for your loss.
Process here https://www.o2.co.uk/help/account-and-billing/bereavement
on 21-12-2021 12:00
Sorry for your loss.
Process here https://www.o2.co.uk/help/account-and-billing/bereavement