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Text Messages And Contact

LogaCoop
Level 1: Joiner
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Does anyone know how I can stop text messages being sent twice.

 

Also I am having real trouble contacting O2.  I keep getting sent a QR code but I cannot log onto the My O2 app to use it.  Message is saying My O2 is unavailable to me.

 

Any suggestions apart from phoning.  I tried that and was on hold for an hour with no success.

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MI5
Level 94: Supreme
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@LogaCoop 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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