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Tariff hasn’t upgraded

Jordan98
Level 1: Joiner
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I upgraded like 4 days ago now and I know my phone is going to take 2-4 weeks to arrive but when will my tariff upgrade? I thought it was within 24 hours.

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MI5
Level 94: Supreme
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@Jordan98 

Not until your new phone is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jordan98 

Not until your new phone is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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