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Swapping sim

Stven
Level 1: Joiner
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on ‎01-05-2024 15:06

on ‎01-05-2024 15:06

Tring to swap sim on website, it says it has sent a code to my number never received it tried send you another code button didn't work

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madasaf1sh
Level 76: Forum Legend
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on ‎01-05-2024 15:12

on ‎01-05-2024 15:12

@Stven 


If the online platform doesnt allow you to do it, then you need to call customer services on 0344 809 0202 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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on ‎01-05-2024 15:14

on ‎01-05-2024 15:14

@Stven 

Follow guide here Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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