Solved: Swap credit from a top up voucher to my pay monthl...

Colinstuart69 · ‎13-11-2020

I bought an o2 top up voucher to pay my monthly bill and can't top up via voucher.. Can someone from O2 please transfer the credit to my pay monthly account?

MI5 · ‎13-11-2020

@Colinstuart69

You can't pay your contract with a top up voucher.

All ways to pay properly here Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Colinstuart69 · ‎13-11-2020

I have bought a £25 top up voucher.. Can someone from O2 please transfer the money to my pay monthly account?

MI5 · ‎13-11-2020

@Colinstuart69

You can't pay your contract with a top up voucher.

All ways to pay properly here Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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